Location: Pincher Creek Community Adult Learning Classroom, 732 Kettles Street, Pincher Creek (location may change depending on number of participants), 9am-4pm, please bring a lunch. Refreshments provided. Childcare provided at no additional cost if arranged at time of registration.
January 30th, first come, first served. Limited space available.
Call 403-627-4478 or stop by 732 Kettles Street to register.
Service Best Certification
Good service doesn't happen by accident!
Enrolling your frontline staff in a Service Best workshop gives them the skills and confidence to deliver great customer service. It helps graduates to create memorable customer experiences, identify and respond to customer needs and turn dissatisfied customers into loyal fans.
Creating a service culture requires an investment in training to develop skills and engage frontline staff, supervisors and managers in conversations about the importance of providing superior service.
Service Best participants gain:
- Knowledge and techniques to deliver exceptional customer service
- Skills for handling difficult situations with customers
- Understanding of behaviours and qualities associated with developing and maintaining the positive attitude necessary for providing excellent service
- Confidence in their role as a service professional
Ask us about our new enhanced services to help you on your learning journey. We can connect you with post-secondary opportunities, funding resources, employment readiness programs, invigilate exams from various post-secondary institutions as well as assistance with applications and transcripts. Stop by or call us today! 403-627-4478
GED Prep Program
We can help you find your transcripts, upgrade, work towards your GED or whatever best suits your learning pathway. One-on-One or group tutoring is available upon request at reasonable rates.
Tutoring is available on Wednesday/Thursday afternoons and/or evening by appointment. Please call us today and continue your learning journey.
Cost: $15/hour for One-on-One help, group rates available. (This is a subsidized program supported by our Provincial funders at Advanced Education). Fee may be waived if it is a barrier to learning.
Location: Pincher Creek Adult Learning Space, 732 Kettles Street. We are available to run this program beginning September 2017 with the possibility of ongoing enrolment. 403-627-4478 Instructor: Shannon Jackson
Coffee & Conversation Group
Offered weekly, September-June. This is a supportive group looking to practice their speaking and listening English Language skills. Topics are chosen to fit the needs of the group, no cost. Coffee is on us. Families welcome. Available through the year as needed. Please call 403-627-4478 to register.
ESL and Literacy Tutor Support
Are you wanting to improve you speaking, reading, writing or understanding of the English language? Many Albertans are in need of basic literacy support to obtain their driver's license, gain employment, fill out forms etc., we are here to help with confidential tutoring services. If you are new to Canada, we are happy to connect you with a Tutor to meet your needs.
All services are anonymous, tutoring program is free of charge.
Registration is ongoing September-June. Cost: None
Entrepreneurial & Home Business Workshops
Looking for some guideline and advice for an at home business, need help with your business plan or start-up loans? Call us to arrange for a workshop with Community Futures.
This is Adult Learning's 6th year offering this foundational learning program for barriered learners. This 6 week program is ideal for individuals seeking to return to employment and other meaningful pursuits. Come with your goals, find your path to achieving them. Childcare, transportation and meals included. Limited spots, register ASAP through Adult Learning or through a community agency referral.
Cost: $25. Refundable upon completion.
Offered 4 times/year, one day a week, 10-2, for 6-10 weeks. Beginning in October. Spaces fill quickly, please call if you are interested.
Learner Support Services: Learning Consultation Plan
Looking for a roadmap for learning? We can help you connect dreams to reality. Start with where you are at today and move forward with connections to funding opportunities, transcripts, application forms, upgrading, post-secondary on-line education, apprenticeship programs, exam invigilation and more. Stop by Adult Learning to start the next step of our journey today.
GALE Courses offered in partnership with the Pincher Creek Municipal Library
Interested in taking a course with a friend, or on your own? Learn in the comfort of your own home, the Pincher Creek Library or stop by our Adult Learning Space and take in one of the following:
Cost: $10 (for library card)
Writing My Own Story
Writing Stories for Children
Basic Computer Class - Word
Basic Computer Class - Excel
And many many more, visit Pincher Creek Library for more details.
Homework Help for Adults
Starting October-June, Wednesdays from 4-7 pm. Alternate days/times may be available, call for details.
Do you need help with a course you are working on? Need some help understanding what your child is bringing home from school? We can help! Please call 403-627-4478 to discuss what you are looking for and register.
Cost: $10/30 minutes. Fee will be waived if financing is a barrier to participating.
Instructor: Shannon Jackson
Jaron Weasel Bear and Lucille Provost return to instruct beginner Blackfoot Language. This 8 week program begins in October and runs once a week 6pm-7pm. Greeting, basic commands, some protocol and Blackfoot alphabet will be discussed. The final class will include a Blackfoot celebration and each student will do a short presentation in Blackfoot. Everyone welcome, this is a wonderful opportunity to learn and practise Blackfoot. 10 spaces available, refreshments provided.
Cost: $25/person, fee will be waived if it is a barrier to learning.
Legal Courses can be arranged if interest is expressed. Please call us for further details.
4th Saturday of every Month September-June. Adult Learning Building, 732 Kettles Street. $115 includes textbook. Instructor: Nigel Whittington
One on One Computer Training
Stop by Adult Learning 1st & 3rd Wednesday of the month for One-on One help with your computer or device questions. Need help to attach a picture? Skype? Find your computer files or figure out your ipad? Shannon Jackson is here to help. Call for your appointment. This is a safe and respectful environment, no such thing as a silly question!
Cost: $10 for 30 minute private session at Adult Learning Office, 732 Kettles street. 403-627-4478
Plot Your Course
Offered in partnership with Alberta Works. Course will run based on calls of interest beginning in October, call today!
Do you feel like you've plateaued and don't know what challenge to tackle next? Maybe you feel like something is missing and you just don't know what it is? Are you desperate to do work that matters and make a difference in people's lives? Or maybe you're scared it may be too late to "start over"?
If you've answered yes to any of these questions this workshop is for you: In it you will gain an understanding of your of interests, values, skills and personal strengths; a broader understanding of careers that might be a good fit for you; confidence in what your next steps should be and an understanding of the resources and services available to help you take the next steps.
The Adult Learning Council endeavors to reduce barriers to learning in our community. If financial need is expressed in person or by a referring agency, fees will be reduced or waived as needed.
Course dates/offering/fees are subject to change without notice based on changing needs of community/organizations.